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CRM Data Steward

CRM Data Steward

The CRM Data Steward will process CRM action requests submitted by field and inside sales users, respond to end-user inquiries regarding CRM data and functionality, and ensure data quality in the CRM system. This position is in our Raleigh, NC office.


Minimum Qualifications:

  • A Bachelor’s degree is preferred. Will consider those with a high school diploma or GED with at least 5 years of experience in the pharmaceutical industry. 
  • Prior experience in customer service and CRM user support. Previous experience in the pharmaceutical industry is preferred. 
  • Knowledge of Veeva, OCE, or other Salesforce-based CRM systems. Familiarity with Microsoft Office. 


Principal Responsibilities:

  • Process action requests from field and inside sales personnel related to HCP alignment, license status, and demographic information, following strict business policies.
  • Maintain data integrity by performing data quality checks and updates on information entered into the CRM system by end-users, as well as data received from vendors.
  • Accurately complete data quality projects to ensure data in the CRM system is correct and current.
  • Effectively respond to HCP alignment and data inquiries from Field and Inside Sales personnel, usually within one business day.
  • Provide top-quality customer service to all end-users of the CRM system.
  • Assist with testing of new CRM features and functionality.
  • Maintain documentation through updating CRM SOPs and working practices.


If you are interested in applying for an Open Position, please follow the directions below: 

  1. Submit your resume to redhillemployment@redhillus.com

  2. In the subject line put the full job title of the position you are applying for (including region), your name and the date of your submission. Note that we will only consider applicants that specify the Open Position that they are applying for.

  3. Cover letters are optional.

We offer a Comprehensive Benefits package that includes:

  • Medical, Dental, and Vision Coverage
  • Domestic Partner Coverage
  • Life Insurance
  • Short-Term and Long-Term Disability
  • Flexible Spending Accounts (Healthcare and Dependent Care)
  • Employee Assistance Plan
  • 401(k)

Job Applicants should be aware of job offer scams that are committed though the use of the internet and social media platforms. All legitimate correspondence from a RedHill Biopharma employee will come from a “@redhillus.com” or “@redhillbio.com” email address